Your safety is our priority

CC999 Responsible Gaming Policy

Gaming is for fun — not stress. At CC999, we believe that playing responsibly is the true path to enjoying the experience.

18+ Only Age Verification Required
Set Your Limits Deposit & Time Controls
24/7 Support We're Here Whenever You Need Us

Important: Gambling can be addictive. Please only play with money you can afford to lose. If you feel that gaming is having a negative impact on your life, contact our support team immediately.

How CC999 ensures responsible gaming

We have multiple layers of protection in place to support every player's mental and financial wellbeing.

Set Deposit Limit

Set your own daily, weekly, or monthly deposit limits whenever you choose. Limits take effect immediately, and any increase requires a 24-hour waiting period.

Session Time Control

Set a time limit for how long you play in one session. Once the time is up, CC999 will automatically prompt you to take a break and can end the session if needed.

Breaks & Cooling-Off

Temporarily close your account for anywhere between 24 hours and 6 weeks. During this time, you won't be able to access any games, and all marketing communications will be paused.

Self-Exclusion

If you feel you're losing control of your gaming, self-exclude for 6 months to 5 years. This step is irreversible, and CC999 enforces it with the utmost seriousness.

Loss Limit

Set a loss limit before you play — a cap on how much you're willing to lose in a given period. Once you hit that limit, gaming stops automatically. No room for further losses.

Expert Support Services

Our trained support team is sensitive to gaming addiction concerns. Reach out via live chat at any time for professional guidance and information — completely judgement-free.

What is Responsible Gaming and Why It Matters

Responsible gaming means treating gaming as a form of entertainment — not a source of income or an escape from problems. At CC999, we believe every player should enjoy games with a clear head, within their means, and with full awareness.

Online gaming is growing rapidly in Bangladesh — and so is the risk of addiction. Research shows that uncontrolled gaming can have serious effects on family life, finances, and mental health. That's why CC999 doesn't just offer games — it's committed to creating a safe gaming environment.

CC999's Responsible Gaming policy was built with everyday players in Bangladesh in mind. No complicated rules or fine print — just straightforward, effective protections that work in your favour.

Warning Signs of Problem Gaming

If you notice any of the following signs in yourself, it's time to take them seriously:

  • Spending beyond your budget and playing more to chase losses.
  • Cutting back on time with family, friends, or work to spend more time gaming.
  • Wanting to stop gaming but being unable to, and keep coming back.
  • Lying about gaming or hiding it from the people close to you.
  • Gaming with borrowed money or by dipping into savings.
  • Feeling restless, irritable, or anxious when you're not playing.
  • Using gaming as a way to escape stress or sadness.

These signs are not a sign of weakness — they simply mean you could use some support. CC999 is always here for you.

Protection for Minors

CC999 strictly does not serve anyone under 18. This isn't just a rule — it's a moral responsibility we take seriously. Here are the steps we take:

  • Age verification is mandatory at registration, and identity documents are checked during the KYC process.
  • Suspicious accounts are immediately suspended and reviewed.
  • Parents are advised to block gaming sites on their children's devices.
  • If an underage user opens an account, it is permanently closed and all funds are returned.

Tips for Parents: Use parental control software on your child's device. Have an open conversation with your child about the risks of online gaming.

Tips for Building Healthy Gaming Habits

Responsible gaming on CC999 is about more than just following limits — it's about building a healthy mindset. Sticking to the tips below will keep gaming enjoyable at all times:

  • Set a Budget: Decide in advance how much you'll spend each week and stick to it — win or lose.
  • Set Time Limits: Decide how long you'll play before you start. Use an alarm or timer to keep track.
  • Take a Break: Take at least a 10-minute break every hour. Put the phone down, go for a walk, drink some water.
  • Don't play on impulse: Stay away from gaming when you're angry, upset, or under stress.
  • Accept Your Losses: Never chase losses by placing more bets — it's the most dangerous habit you can form.
  • Don't make gaming your only hobby: Give equal attention to family, friends, sports, and other hobbies.

Help & Resources

CC999 believes you don't have to face this alone. The following resources can help:

  • CC999 Support: Chat with our team 24/7 via live chat.
  • National Mental Health Helpline: Contact Bangladesh government mental health services.
  • Talk to Family & Friends: Support from loved ones is the greatest strength.
  • Professional Counselling: Seek help from a licensed psychologist — it takes courage.

Keep in Mind: Asking for help isn't weakness — it's courage. The sooner you act, the sooner you'll feel better.

Quick Navigation

Emergency Support

Contact us via live chat for gaming-related concerns — available 24/7.

Gaming Addiction Self-Assessment

Answer the following questions honestly. If you say "yes" to more than three, it's time to seek professional help.

1

Have you ever spent more than your budget on gaming and regretted it?

2

Have you ever played more to try to win back money you've lost?

3

Have you tried to stop gaming but kept coming back?

4

Have you lied to or hidden your gaming habits from family or friends?

5

Have you turned to gaming to cope with stress, depression, or loneliness?

6

Have you gambled with borrowed money or dipped into your savings?

7

Do you feel restless, irritable, or uncomfortable when you're not gaming?

These questions are for awareness only — this is not a professional diagnosis. If you answered "yes" to more than three, please reach out to our support team.

Set Limits — Start Now

Setting up responsible gaming on CC999 takes just a few minutes.

1

Log in to your account

Log in to your CC999 account and go to Profile Settings.

2

Open the Responsible Gaming Menu

Click on the "Responsible Gaming" option.

3

Set Limits

Set your own limits on deposits, time, or losses — whichever you need.

4

Confirm & Enjoy

Save your limits and enjoy gaming with peace of mind.

Responsible Gaming FAQs

Log in to your account and navigate to the "Responsible Gaming" menu under Profile Settings. There you'll find options to set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, but increasing it is subject to a 24-hour cooling period.

Your account cannot be reactivated before the self-exclusion period ends. Once the set period (6 months to 5 years) is complete, a mandatory 7-day cooling-off period applies — giving you time to reflect before making a final decision.

Start with empathy, not judgment. Let them know help is available and that you're there for them. Contacting the CC999 support team can arrange an account review based on a third-party request. Consulting a professional mental health specialist is also strongly recommended.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks — for when you need a temporary pause. Self-exclusion is a longer-term measure — from 6 months up to 5 years — and is the right choice for serious addiction. In both cases, you cannot access any games during the period and all promotional messages are paused.

CC999 uses a strict age verification process at registration. However, parental awareness is equally important. Parents are encouraged to use parental control software and block specific sites on their children's devices. If we receive any information about an underage account, we take immediate action.

Play Responsibly, Play Happily

Join CC999 — where every player's safety is our top priority. Open an account today, set your limits, and start gaming responsibly.

18+ Only  |  Gamble Responsibly  |  Get Help If You Need It

বাংলা